Trainee Helpdesk Assistant

  • Job Reference: Trainee Helpdesk
  • Date Posted: 17 March 2026
  • Recruiter: Magenta Recruitment Ltd
  • Location: Dartford, Kent
  • Salary: £24,000 to £27,000
  • Bonus/Benefits: Holiday, Overtime, Pension
  • Sector: Building Services, Construction
  • Job Type: Permanent
  • Duration: Permanent
  • Work Hours: Full Time
  • Contact: Sam Chapman
  • Email: Sam.chapman@magenta-group.co.uk
  • Telephone: 07476244748

Job Description

Trainee Helpdesk Assistant

 

Our client is a building maintenance company based in Dartford, Kent.  They are looking to recruit a Trainee Helpdesk assistant to support our Helpdesk and Procurement Team on a Full-Time basis.

 

Job Title:                                

Trainee Helpdesk Assistant  

Location:

Dartford (Office Based)

Purpose of Job:                     

To assist our Helpdesk.

 

Duties & Responsibilities:     

Helpdesk Assistant

Dealing with day-to-day queries.

Ensuring paperwork has been completed correctly and upload onto our system.  

Chase engineers for paperwork/photographs of works

General administration e.g., filing, organising paperwork etc.

Ensure schedules are sent with relevant information.

 

Required:

Strong computer literacy, including:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook

Excellent communication and interpersonal skills

Strong organisational and multitasking abilities

Ability to work in a fast-paced environment

Professional telephone manner

                       

Probation:                             

1 month

 

Reporting to:             

Office Manager

 

Working hours:                     

9am till 5pm

Monday to Friday

 

Salary:                                    

£24,000 – £27,000 (dependent on experience) PAYE

 

Benefits:                                

Holiday Pay                                        

Overtime

 

For more information contact Sam Chapman.