Hello? Are you a Technical Services Manager or want to be one? Fancy a job in a really beautiful part of the UK?
Great. Read on...
Our lovely Client would expect you to do this:
• Develop and maintain strong working relationships with their customers and suppliers.
• Have detailed knowledge of the capabilities of their site, systems and our product.
• Develop and manage a Technical Administrator/specifications technologists
• Have a working knowledge of their customers technical policies so that their supplied products are compliant
• Develop a proactive and good strong working relationship with the retailer technologists and the customer B2B based technical managers
• Be able to host or assist any visit from said customers to the site
• Manage all customer queries/complaints in a prompt and efficient manner, and to seek solutions to any issues of concern.
• Manage through the technical administration team the timely completion and communication of KPI driven reports and meetings.
• Attend or host key technical meetings alongside or in place of the technical manager ensuring minutes are adequately and effectively communicated to the wider team.
• Manage technical aspects of the site launch process.
Requirements, experience and person specification
Previous experience within the food manufacturing industry
Management of quality systems
Previous experience of managing a team
Knowledge of retailer codes of practice
Previous experience managing technical aspects of the product development process
Ability to interact with customers
Able to manage challenging situations in a professional manner and seeks solutions
You’ll also have great communication and organisational skills with sound pc skills (Microsoft Office Word, Excel & Power Bi) with the ability to build positive relationships, work as a team player and demonstrate great passion, and have attention to detail.
In return you’ll get a competitive salary of £40,000 per annum and a range of great benefits. Hours of work- Monday- Friday 8am- 5pm (however flexibility around core working hours is essential)