Technical Services Manager

  • Job Reference: 00001384-1
  • Date Posted: 8 October 2021
  • Recruiter: Magenta Recruitment Ltd
  • Location: Tadcaster
  • Salary: £38,000 to £40,000
  • Bonus/Benefits: See Job description
  • Sector: Food & Beverage Manufacturing
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Suzie Britton
  • Email: suzie.britton@magrec.co.uk
  • Telephone: 0208 547 3399

Job Description

Hello? Are you a Technical Services Manager or want to be one? Fancy a job in a really beautiful part of the UK?

Great. Read on...

 

Our lovely Client would expect you to do this:

 

•       Develop and maintain strong working relationships with their customers and suppliers.

•       Have detailed knowledge of the capabilities of their site, systems and our product.

•       Develop and manage a Technical Administrator/specifications technologists

•       Have a working knowledge of their customers technical policies so that their supplied products are compliant

•       Develop a proactive and good strong working relationship with the retailer technologists and the customer B2B based technical managers

•       Be able to host or assist any visit from said customers to the site

•       Manage all customer queries/complaints in a prompt and efficient manner, and to seek solutions to any issues of concern.

•       Manage through the technical administration team the timely completion and communication of KPI driven reports and meetings.

•       Attend or host key technical meetings alongside or in place of the technical manager ensuring minutes are adequately and effectively communicated to the wider team.

•       Manage technical aspects of the site launch process.

 

Requirements, experience and person specification

Previous experience within the food manufacturing industry

Management of quality systems

Previous experience of managing a team

Knowledge of retailer codes of practice

Previous experience managing technical aspects of the product development process

Ability to interact with customers

Able to manage challenging situations in a professional manner and seeks solutions

 

You’ll also have great communication and organisational skills with sound pc skills (Microsoft Office Word, Excel & Power Bi) with the ability to build positive relationships, work as a team player and demonstrate great passion, and have attention to detail.

 

In return you’ll get a competitive salary of £40,000 per annum and a range of great benefits. Hours of work- Monday- Friday 8am- 5pm (however flexibility around core working hours is essential)