Technical Co-ordinator

  • Job Reference: BC11
  • Date Posted: 27 April 2021
  • Recruiter: Magenta Recruitment Ltd
  • Location: Essex
  • Salary: £18,000 to £22,000
  • Sector: Food & Beverage Manufacturing
  • Job Type: Permanent
  • Duration: permanent
  • Work Hours: Full Time
  • Contact: Bryoni Charles
  • Email:
  • Telephone: 01233 223712

Job Description

Job Title: Technical Co-ordinator

Job Type: Permanent

Location: Essex

Salary: £19,000 - £22,000


Magenta are looking for a professional and presentable individual to join our client’s technical team. This role would be a good entry point or development role for the successful candidate in the food supply chain. This is an exciting time for our client’s company as a whole, as they expand their business to cover storage of our products.



  • Logging of customer complaints on internal spreadsheet.
  • Investigation of complaints with suppliers, including root cause, corrective and preventative actions.
  • Response to customer complaints, including internal communication to arrange collection / credit / reprocessing of product.
  • Completion of customer queries including SAQs, specifications and maintenance of customer portals.
  • Completion of traceability’s for customers.
  • Member of the internal audit and HACCP teams.
  • Any other tasks as directed by the technical management team.



  • Ability to work and communicate internally & externally effectively whilst under pressure.
  • An attitude to muck in during busy times.
  • Attention to detail.
  • An appreciation of the commercial impact technical matters may have.
  • Exposure to BRC standards, HACCP and Internal auditing preferable - training will be given required.