Job Title: Technical Co-ordinator
Job Type: Permanent
Salary: £19,000 - £22,000
Magenta are looking for a professional and presentable individual to join our client’s technical team. This role would be a good entry point or development role for the successful candidate in the food supply chain. This is an exciting time for our client’s company as a whole, as they expand their business to cover storage of our products.
- Logging of customer complaints on internal spreadsheet.
- Investigation of complaints with suppliers, including root cause, corrective and preventative actions.
- Response to customer complaints, including internal communication to arrange collection / credit / reprocessing of product.
- Completion of customer queries including SAQs, specifications and maintenance of customer portals.
- Completion of traceability’s for customers.
- Member of the internal audit and HACCP teams.
- Any other tasks as directed by the technical management team.
- Ability to work and communicate internally & externally effectively whilst under pressure.
- An attitude to muck in during busy times.
- Attention to detail.
- An appreciation of the commercial impact technical matters may have.
- Exposure to BRC standards, HACCP and Internal auditing preferable - training will be given required.