Technical Analyst

  • Job Reference: 21071908462032555518
  • Date Posted: 19 July 2021
  • Recruiter: Magenta Recruitment Ltd
  • Location: West Yorkshire
  • Salary: £20,000 to £23,000
  • Sector: Food & Beverage Manufacturing
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Suzie Britton
  • Email: suzie.britton@magrec.co.uk
  • Telephone: 0208 547 3399

Job Description

An exciting opportunity has become available for a Technical Analyst with this large Food Manufacturing facility

Main responsibilities are-

  • Logging customer complaints.
  • Contacting stores to obtain traceability for customer complaints and arrange collection of product or return of foreign bodies if required.
  • Monitoring, compiling and maintaining systems for complaint investigations and responses.
  • Ensuring customer complaints are displayed on KPI boards monthly
  • Completion of data required for the complaint reduction plan and ensuring minutes are taken in the meetings.
  • Completion of all customer KPI reports.
  • Completing of CAREs and STARs reports.
  • Completion of all internal KPI reports (board report, monthly KPI, weekly KPI, morning meeting weekly report)
  • Collation and trending of micro and chemistry results on a weekly basis, and ensuring any failures are rested and reports updated with further results
  • Completion and distribution of all trending reports (micro and chemistry) to the management team.
  • Completion of departmental reports as and when required
  • Completion of paperwork and procedural updates and issuing to the relevant departments.
  • Ensuring all technical data bases for reporting are in place, up-to-date at all times and where possible the systems are improved.
  • Supporting and collating information as required for any customer visits, internal or external audits.
  • Ad hoc projects and duties as appropriate.

 

Hours of work- Monday- Friday 8am- 5pm (however flexibility around core working hours is essential)

 

Applicants must have great communication and organisational skills with sound pc skills ( Microsoft Office Word, Excel & Power Bi) with the ability to build positive relationships, promote good morale, work as a team player and have cooperation within the team.