QA Specialist

Job Description

QA Specialist

Location: Surrey

Job Type: Permanent

Salary: £35,000

 

Magenta have an exciting new opportunity, working with an ever growing Medical Device manufacturer who are seeking a QA Specialist to join their team. The purpose of this position is to ensure that the companies complaint procedures are adhered to the correct regulatory requirements.

 

Responsibilities:

 

  • Receiving and recording information relating to customer feedback and complaints;
  • Evaluating information to determine if the feedback constitutes a complaint;
  • Logging incoming Performance evaluation reports into the management system
  • Participating in and documenting complaint investigations, root cause analysis and corrective action plans;
  • Ensuring complaint handling records are clear; concise; and adhere to internal and regulatory requirements.
  • Supporting notification and follow-up of complaints that meet specified reporting criteria of adverse events or issuance of advisory notices within regulatory time scales
  • Maintaining records of reporting to regulatory authorities
  • Ensuring follow up and complaint management activities are performed in a timely manner
  • Handling of complaint-related product;
  • Maintaining minutes of Complaint reviews and associated meetings

Requirements:

  • Experience in the medical device industry in a Quality or regulatory capacity
  • Auditing experience