Helpdesk Assistant

  • Job Reference: Helpdesk Assistant
  • Date Posted: 3 February 2026
  • Recruiter: Magenta Recruitment Ltd
  • Location: Dartford, Kent
  • Salary: £13.00 Per Hour
  • Bonus/Benefits: Holiday, Overtime
  • Sector: Building Services
  • Job Type: Contract, Permanent
  • Duration: 9-12 Months (Potentially ongoing)
  • Work Hours: Part Time
  • Contact: Sam Chapman
  • Email: Sam.chapman@magenta-group.co.uk
  • Telephone: 07476244748
Apply for this job now

Job Description

Helpdesk assistant

Our Client is a building maintenance company based in Dartford, Kent.  They are looking to recruit a Helpdesk Assistant to support our Helpdesk and Procurement Team on a Part Time basis.

Job Title:                                

Helpdesk

Purpose of Job:                     

To assist our Helpdesk.

Duties & Responsibilities:     

Helpdesk Assistant

Dealing with day-to-day queries from clients

Updating clients with regular job updates and sending relevant

paperwork.     

Ensuring paperwork has been completed correctly and upload onto                                  

our system.    

Taking phone calls from clients.

Prepare quotations.

Chase engineers for paperwork/photographs of works

General administration e.g., filing, organising paperwork etc.

Calling sites to book in works/arrange with site contacts

Ensure schedules are sent with relevant information.

                       

Probation:                             

1 month

Reporting to:             

Supervisor

Working hours:                     

9am till 5pm (Flexible) 3 days per week (Days flexible except Wednesdays)

Also able to work 4 days per week with short working hours.

 

Salary:                                    

£13/Hour

Benefits:                                

Holiday Pay                                        

Overtime

 

For more information contact Sam.